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This course is designed to introduce the student to a basic understanding of the role of the Unit Clerk in a variety of settings. Topics include health care organizations, legal and ethical issues, confidentiality, conflict resolution, communication, non violent crisis intervention, emergencies, security, self-examination, teamwork and stress management.

This course provides students with the knowledge and skills necessary to manage client charts. Topics include basic medical records and charts; admission, transfer and discharge of clients; drug nomenclature; laboratory and diagnostic procedures; supplies and requisitions; common medical and surgical obstetrical procedures. Opportunities for processing physician orders will be provided.

This course covers aspects of Pharmacology, which relate specifically to the hospital unit clerk. Course topics include: pharmacology vocabulary, routes of medication administration and measurement, and the twenty-four hour clock. The course content will focus on major drug groups and how they affect the various body systems, generic and trade names of common medications, and the classifications in which they belong. Along with unit clerk students, this course would also be beneficial to currently employed unit clerks, or those seeking employment in health related areas.