ProctorU Privacy Notification and Consent
Northwestern Polytechnic collects, uses, discloses and retains personal information in compliance with the Freedom of Information and Protection of Privacy (FOIP) Act. Your personal information is being collected and will be used for the exclusive purposes of creating a personal ProctorU account and the proctoring exams through the ProctorU on-line proctoring service.
ProctorU proctoring service collects, creates and stores a wide variety of personal information that will/may include:
First and last name, address, institution name, phone number, student number, user name, student images, password, email address, real-time video and audio viewing, notes regarding student's behavior during the exam, visual identification (photo matching), viewing of student’s computer screens and systems, 360° testing environment scanning when requested, and real-time monitoring of all applications, windows, and monitors that are being utilized on your computer during the exam, to prevent unauthorized viewing of content during an exam.
Northwestern Polytechnic is not responsible for the data collected by ProctorU. ProctorU is a separate entity with its own data collection and protection policies. ProctorU will also collect (but not store) your credit card information for the payment of this service, should you choose to participate.
The invigilator will ask to view (but not collect or store) your student identification to verify your identity and will remotely access your computer to unlock the exam. When monitoring your actions via video streaming, the invigilator may possibly record your actions if they suspect academic integrity behavioural issues. You will be verbally notified if/when recording begins.
The collection of and access to the personal information listed above is permitted under subsection 33(c) of the Freedom of Information and Protection of Privacy Act, RSA 2000, c F-25,which states, “No personal information may be collected by or for a public body unless that information relates directly to and is necessary for an operating program or activity of the public body.” In addition, subsection 39(4) states, “A public body may use personal information only to the extent necessary to enable the public body to carry out its purpose in a reasonable manner.”
Records Retention: Any video records of you created by ProctorU will be kept by ProctorU for a maximum of 7 days in order to make a decision about any possible academic integrity infraction, after which time it shall be permanently deleted. All other personal information collected and stored by ProctorU within your profile account will be permanently deleted if the account has not been used after one year.
Consent to Store Personal Information Outside Canada
ProctorU is an American company. An agreement is in place between ProctorU and Northwestern Polytechnic by which ProctorU will take reasonable steps to protect your personal information from unauthorized access and disclosure. Information about how ProctorU protects your privacy can be found in their Privacy Policy.
By using the ProctorU service via Northwestern Polytechnic, you consent to the storage of and access to your personal information outside of Canada.
This consent is in effect from the day you register with ProctorU and expires one year after completion of your exam.
Data Breach Liability Waiver
By agreeing to utilize ProctorU for online proctoring services facilitated by Northwestern Polytechnic, you, the student, hereby absolve Northwestern Polytechnic of any and all liability, to the fullest extent permitted by law, in the event of a data breach, unauthorized access, or disclosure of your personal information that may occur within ProctorU’s systems, regardless of whether such a breach occurs inside or outside of Canada. You acknowledge that while ProctorU has agreed to take reasonable steps to protect your personal information from unauthorized access and disclosure, Northwestern Polytechnic cannot guarantee the security of your data while it is stored or processed by ProctorU, nor is Northwestern Polytechnic liable for the actions or omissions of ProctorU. This waiver applies to any and all claims, damages, losses, liabilities, costs, charges, and expenses, including but not limited to attorney’s fees, that you may incur as a result of or arising out of a data breach or unauthorized disclosure or access to your personal information by third parties.
Using ProctorU
This course uses ProctorU Live for online exams. To utilize this service, you are required to complete the following steps:
- Create a ProctorU account by clicking the ProctorU link in the course.
- Download and install the Guardian Web Browser, Google Chrome, and the ProctorU extension.
- Schedule each exam at least 3 days in advance. If you miss this deadline, you cannot take the exam.
- Pay for the proctoring service. The fees are exclusively your responsibility and in no event shall be the responsibility of Northwestern Polytechnic.
Before each exam, you must complete a room scan with your web camera, during which you will show your surroundings to a live proctor. If you take the exam at home, you agree to the room scan and must complete a room scan. If you do not want a room scan, you must find an alternative, suitable location for your exam free of interruptions.
- Help link for Students- https://meazurelearning.wistia.com/medias/9rlify53vi
- Help link for Instructors- https://support.proctoru.com/hc/en-us/categories/115001380867-Instructor
- Some more Links for assistance
Pricing
Students are responsible for all fees associated with ProctorU, a live proctoring service for online exams. Fees are paid when you schedule your exams through ProctorU.
Pricing per exam is as follows:
- 60 minutes or less - $16 USD
- 61-120 minutes - $25 USD
- 121 - 180 minutes - $31 USD