Registration - Continuing Education FAQ
How do I register for courses?
There are several ways for you to register for our courses. These include:
Online
You can register for
courses on-line by visiting the Registration
Page and using a Visa, MasterCard or, American Express. To follow our step-by-step
guide to register online with a credit card, download our guide here.
Telephone
You can register via telephone using a Visa, MasterCard, American Express, or company Purchase Order. Call
(780) 539-2975 and have your name, address, telephone number, and payment method ready.
Fax
Using our registration form, you can fax your registration to (780) 539-2791. If you do not have a
registration form you can fax your information in any way just as long as you provide your name, address,
telephone number, payment method, and courses you would like to register for. You can use the same payment
methods as a telephone registration.
In Person
You are welcome to register in person by visiting the Student Services Department located at your nearest
campus or, center. Please note that you can use any payment method registering in person.
How do I pay for courses?
We accept the following methods of payment:
Credit Cards
Visa, MasterCard, and American Express
Company Purchase Orders
Please have complete billing information available for your company, including company name, address, phone
number, fax number, and contact person.
Cheques
Please make cheques payable to Northwestern Polytechnic. You may use personal or company cheques. You
may also use money orders.
Cash
You may use cash when you register in person. Please do not mail cash. If you choose to send cash through
the mail it is at your own risk.
How soon should I register for a course?
Registrations are taken on a first-come, first-served basis. You may register for a course any time up until the day of the course. It is recommended that you register for the course as soon as possible up to a minimum of three days before the course is scheduled to take place. If you register early you will have a better chance of getting a seat. Please note, if there are not enough registrations for a course it may have to cancelled.
What is your policy if I cancel the course?
Please Note: Some courses have refund policies that replace the general refund policy (see specific course descriptions for more details).
If you cancel your registration two business days or more prior to the course start date:
- Refunds in the full amount of the course will be issued.
- Rescheduling from one course date to another (based on availability) will be processed with no administration fee.
If you cancel your registration less than two business days before course start date:
- Refunds of the course fee less a $40.00 administration fee will be issued.
- Rescheduling from one course date to another (based on availability) will be processed with a $40.00 administration fee.
- In extenuating circumstances, refunds or rescheduling requests may be approved by the Program Coordinator based on factors specific to that situation.
- If you are unable to attend, individuals may be substituted with no administration fee assessed.
If you cancel on the day the course is scheduled:
- No refund is issued.
- In extenuating circumstances, refunds or rescheduling requests may be approved by the Program Coordinator based on factors specific to that situation.
- If you are unable to attend, individuals may be substituted with no administration fee assessed.
What is your policy if you cancel the course?
Sometimes it is necessary for us to cancel a course. Reasons for this may be low registration or instructor conflict. In the event that your course is cancelled you will be given a full refund. You can also have us keep your credit on file so that you may take another course in the future.